Help & Support

Follow the links below to find the support you need

Are you a patient?
Please view our patient information section or follow-up with your referring provider if you have questions.

Not yet on Ocean? Submit an onboarding request to get started

If you are a surgeon or primary care provider, select the appropriate onboarding request and complete the form to get started. You will receive a follow up communication from a deployment team member once this is complete. Other health care providers are not yet being onboarded to Ocean.

Enquiries and Technical Support

  • Need help with basic steps of using Ocean?
  • Want to request in-person support?
  • Having problems sending or receiving Ocean eReferrals?
  • Other Ocean issues?
  • Have concerns / feedback related to workflows or eReferrals?
  • Do you want to self-identify as a champion for this initiative?

eReferral Form Request

Forms will be evaluated on a regular basis to support ongoing improvements. Your request will be forwarded to the appropriate clinical area to be considered during their next review.

  • Want to request an edit to a form?
  • Want to recommend a new form?
Submit Request
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