FAQs & Tips for Ocean Users

For Clinic Contacts

Quick Links to Useful Ocean Resources

Website Links for Senders
Website Links for Receivers

Download Med Access Extension for Attachments
Find More Ocean Resources

Nova Scotia Tutorial Recordings

For Surgical eReferrals

Accuro Sender Tutorial
Accuro Receiver Tutorial
Ocean Med Access Sender Tutorial (August 2023)
Ocean Med Access Receiver Tutorial (August 2023)
Non-Integrated Sender Tutorial (August 2023)
Non-Integrated Receiver Tutorial (August 2023)

Diagnostic Imaging eReferrals

Check back for more resources coming soon!

Downloadable PDF Tip Sheets

Surgical eReferrals

Diagnostic Imaging eReferrals

Shared Resources

Patient Email Consent Template

eReferral Enhancements

Update on eReferrals Enhancements – October 12
Update on eReferrals Enhancements – August 29
Update on eReferrals Enhancements – June 21

Frequently Asked Questions

Surgical eReferrals - General FAQs Surgical eReferrals - Process FAQs
Ocean Med Access Extension - FAQs

DI eReferrals for Senders - FAQs
MRI eReferrals - DNS Webinar Q&A
FAQs - Mandatory Use of eReferrals April 1, 2024

Additional Resources

Download the Ocean-MA Extension

The Ocean-MA Extension allows Med Access users to send chart files directly to Ocean without requiring a download and upload from the user's machine.

Download Extension

Search the Ocean Knowledge Base

Can't find what you're looking for? Ocean maintains a comprehensive knowledge base with articles, guides and video walkthroughs designed to help users make the most of their new digital capabilities.

Find More Resources