In March 2023, Nova Scotia launched a single-entry intake model for managing and coordinating surgical consult referrals and diagnostic imaging services.
As part of Nova Scotia Health's Surgical Access and Quality Improvement Strategy, IWK Health’s quality improvement plan, and government’s Action for Health Strategic Plan, this model allows referrals to surgeons and the diagnostic imaging teams to be coordinated through a central intake office / centralized waitlist and diagnostic imaging central queue.
It aims to improve access to surgical care and diagnostic imaging services, improve the overall experience for providers and patients and in time, will help reduce wait times across the province.
The use of eReferrals will become mandatory April 1, 2024 for primary care providers and surgeons. Planning is underway for additional specialties and services.